Communication, a 13 letter word...Well in reality a fax, email or phone call usually will suffice. Had a situation yesterday, where a case settled on July 1st. The rate was due to increase on July 27th, and the settlement monies had just been received. The attorney a regular customer of mine called and asked what could be done.
Very simply I told him, that we will " lockin the amount owed " before the increase. I also confirmed with him that when the settlement funds cleared he would send the amount due and owing for funding.
Moral of the story; "just ask"!
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